Experience design leader Peter Smart introduces the next paradigm for all digital experiences: Agent-to-Agent Experiences.

Demoing these experiences live, Peter shows how personal agents and brand systems can now work together symbiotically to deliver, for the first time, personalized experiences at one-to-billion scale.

AI is redefining not just how we design digital products, but how people access them altogether. As personal agents become primary digital interface, they increasingly mediate the relationships between customers and companies.

At this turning point, Peter demonstrates how Agent-to-Agent Experiences enable companies, people, and their personal agents to work together harmoniously to deliver a new standard for all digital experiences.

Recorded at MIT EmTech AI 2016.